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CRMV_SRVPLAN_CYC - Define Service Interval Templates

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In this Customizing activity, you can create templates for service intervals and predefine most of the attributes in the template.

A service interval is the space of time, in which periodic services should be performed. The following service intervals are supported:

• Time-based intervals (for example, every 6 months)

• Counter-based intervals (for example, every 1000 kilometers)

• A combination of both time-based and counter-based intervals

You can specify the following attributes:

• Service plan type

• Scheduling type

• Service interval number

• Interval value

• Counter attribute

• Transaction template

• Time unit

You assign service interval templates in the product master to the service products, which are reference products for the services in service plans.

When you create a service plan item and choose a service product, the system deletes the service interval template assigned to the service product accordingly, with the values in the template for the attributes being transferred to the service plan item.

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