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CRM_AKTJOURNALCUSTFL - Define Additional Fields

CRM_AKTJOURNALCUSTFL - Define Additional Fields

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This activity enables you to insert your own fields in activity journals, which will then be available to users when they fill out the activity journal.

Note that running this report only affects the CRM Server. This means the changes you make are not copied to CRM Mobile. In order to copy the changes made in SAP CRM to CRM Mobile, see SAP Library for SAP Customer Relationship Management on SAP Help Portal under http://help.sap.com/crm. In the Application Help, choose Data Exchange and Mobile Technologies → CRM Mobile Technology → Mobile System Maintenance (MSY) → Activity Journal Definition → Adding Fields to Activity Journals.

Before you can carry out this activity, you need to have enhanced include CI_EEW_ACTIVITY_I with the fields you want to include. You can do so either with the Easy Enhancement Workbench or proceed as follows:

  1. Enter transaction se11
  2. Under Data type, enter CI_EEW_ACTIVITY_I and choose Create
  3. In the following dialog box, select Structure
  4. Enter a description
  5. In the Componentfield, add the name of the field you want to add
  6. Leave the RType field blank
  7. In the ComponentType field, enter the data element for this field
  8. Repeat steps 5 to 7 for each field you want to add
  9. Save your entries
  10. Specify the name of your package
  11. Activate the structure

If you want to create your own data element for the component type, proceed as follows:

  1. Enter transaction se11
  2. Under Data Type, enter the data element you want to create and choose Create
  3. In the following dialog box, select Data Element
  4. Enter a description
  5. Select the Data Type tab page
  6. Select the Domain radio button and enter the domain for this data element
  7. Save your entries and activate

Note that if you attach a selection list (drop-down list) to this field, the data element you specify here should also be specified as the data element when you define the tables ZCRMC_ACT_XXX and ZCRMC_ACT_XXX_T in the activity steps below.

If the fields you want to add have selection lists, you need to create database tables ZCRMC_ACT_XXX and ZCRMC_ACT_XXX_T. You do this in transaction SE11. You can refer to tables CRMC_ACT_MPLCT and CRMC_ACT_MPLCT_T in this transaction to help you create the above tables. The tables CRMC_ACT_MPLCT and CRMC_ACT_MPLCT_T are delivered with the standard configuration, and you should only refer to them, and not make changes to them.

You need to include the following fields in table ZCRMC_ACT_XXX:

Field Key Initial values Data element
CLIENT True True MANDT
Field name True True Corresponding data element

Note that you must enter the technical name CLIENT. However, you can enter any valid string for the field name.

The corresponding data element should have a domain attached to it. The domain that you define should have the value table attached to it. The value table name should be ZCRMC_ACT_XXX.

You need to include the following fields in table ZCRMC_ACT_XXX_T:

Field Key Initial values Data Element
CLIENT True True MANDT
LANGU True True CRMT_LANGUAGE
Field name True True Corresponding data element
DESCRIPTION   CRMT_DESCRIPTION_50

Note that you must enter the technical names CLIENT, LANGU, and DESCRIPTION. However, you can enter any valid string for the field name.

Enter the unique ID of the entries and the text for the unique IDs that you want in the drop-down list in table ZCRMC_ACT_XXX.

Run this report. When you do so, the corresponding UI structures are generated.

For more information on working with activity journals, see SAP Library for Customer Relationship Management on SAP Help Portal at http://help.sap.com/crm. In the Application Help, choose Sales→ Activity Management → Activity Processing → Activity Journals.






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