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CRM_BULLETIN_SRC - Define Bulletin Sources

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In this activity, you can define the sources objects for which you want to make the Bulletin Board available. You use the bulletin source to define an area of application for which you want to provide bulletins in the UI.

Example

You want to use the Bulletin Board function for business partners, partner functions and the installed base.

For every source, you assign an implementation class that the system uses to do the following:

• Retrieving UI object types that can provide bulletins (for example, UI object types for maintaining partners and devices).

For more information, see Customizing activity Define Object Types/Subtypes for Bulletins.

• Retrieving the objects (business partners, reference objects, and so on) that are related to the UI object type that the users have opened.

Example

The user has opened an incident. He or she gets information about the reporter of an incident in his or her role as a contact person of the company.

• Determining the contexts that the users have assigned to a bulletin, and/or retrieving data from external sources by performing coded logic from handler class

For more information, see Customizing activity Define Bulletin Contexts.

• Returning the bulletins

In the standard, the following sources are available:

• 00001 - Partner Functions

With class CL_CRM_BLT_SOURCE_TRANSACTIONS, the system processes the partner functions that may be relevant for displaying bulletins. It checks the partners assigned to a transaction type. It retrieves the bulletins assigned to these partners by evaluating the related partner functions.

You define the partner functions to be evaluated in Customizing activity Assign Partner Functions to Transaction Types.

• 00002 - Business Partner Relationships:

With class CL_CRM_BLT_SOURCE_BP the system processes the relationship between the business partners that may be relevant for displaying bulletins. You define the relationships to be evaluated in Customizing activity Define Business Partner Relationships.

• 00003 - Installed Base

With class CL_CRM_SOURCE_IBASE the system processes the installed bases such as devices or software that may be relevant for displaying bulletins.

• 00004 - Reference Objects

With class CL_CRM_BLT_SOURCE_REF_PRODUCT the system processes the reference objects that may be relevant for displaying bulletins.

• 00005 # Components

With class CL_CRM_BLT_SOURCE_COMPONENT the system retrieves the UI object types that you have defined in Customizing activity Define Object Types/Subtypes for Bulletins. You should not delete this entry.

• 00006 - My Bulletins:

With class CL_CRM_BLT_SOURCE_MYSELF the system retrieves the bulletins that are related to the currently opened master data or transaction document.

In addition, the system displays the bulletin only if the visibility of the bulletin allows displaying it for the current user.

1. Check if the provided sources meet your requirements.
2. If required, adapt the standard sources. To do so, implement customer-specific interfaces to the handler classes mentioned above.
3. If required, add additional sources.

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