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CRM_CASE_ACTION - Create Actions with Wizard

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You can use this Customizing activity to access a wizard that helps you define action profiles and action templates.

Please note, the action definitions you create using this wizard have the following predefined characteristics:

• Determination technique: determination using transportable conditions

You define conditions using the condition editor. You can do so in Customizing for Case Management by choosing -> Extended Customizing -> Process Actions -> Define Conditions.

• Actions aggregation: A maximum of 1 action for each action definition

If you want to change these settings, you can edit action definitions by choosing Case Management -> Extended Customizing -> Process Actions -> Define Action Profiles and Actions.

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