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CRM_CIC_010 - Define Configuration Profile for Action Box

CRM_CIC_010 - Define Configuration Profile for Action Box

ROGBILLS - Synchronize billing plans   BAL_S_LOG - Application Log: Log header data  
This documentation is copyright by SAP AG.
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The action box enables agents to execute available transactions quickly and efficiently. The action box can include up to eight groups.

From the initial action box configuration screen, you can create, change, display, copy, rename, or delete an action box configuration.

To configure the action box:

  1. Enter a configuration name.
  2. Choose Create.
  3. Enter a short description in the Configuration Data dialog box.

After you have chosen to create or change an action box configuration, you can perform the following functions:

Add new groups (each group is displayed as a tab in the action box tabstrip screen):

  1. Determine the group sequence.
    1. Place the cursor on action box configuration to add the new group at the first position.
    2. Place the cursor on an existing group to add the new one after the current cursor position.
  2. Choose Group.
  3. Enter a group key and a short description for the tabstrip label in the Transaction Group dialog box.
  4. Specify an icon name for the tabstrip label.
  5. Choose Enter.

Add new business transactions:

  1. Determine transaction sequence.
    1. Place the cursor on transaction group to add the new transaction at the first position.
    2. Place the cursor on an existing transaction to add the new one after the current cursor position.
  2. Choose Transaction.
  3. Enter an unique transaction ID code, for later use as a short cut, in the Transactiondialog box.
  4. For the Presentation Sectionof the Transactiondialog box, perform the following:
    1. Add a transaction description to be displayed in the action box.
    2. Add a transaction description for the menu in case the transaction is assigned to a function key.
    3. Choose an icon name.
  5. For the Transaction Definitionsection of the Transaction dialog box, perform the following:
    1. If you want the transaction to be inactive and invisible in the action box, choose Inactive.
    2. Depending on your implementation, select an option.
  6. Select an option for the Parameter Dialogsection of the Transaction dialog box.
  7. Select one or more options for the Runtime Settingssection of the Transactiondialog box.
  8. Put the cursor on a transaction and select Data Flow.

The Data Flow screen includes:

Export data flow

Exports data from the business data display to the transaction. It contains all parameters that are defined in the transaction interface derived from an underlying BOR method, a workflow, workspace, or an HTML definition.

Import data flow

Imports data from the transaction to the business data display.

To specify the data source:

  1. To specify the source for a parameter (target element), place the cursor in the Data Sourcecolumn and choose possible values (F4). If you are using an R/3 object, enter a logical system in the Logical Systems column before selecting F4.

The Expression Selectiondialog box shows a tree structure with different sources that can be expanded or compressed.

  1. Double-click the source element to select it.





ROGBILLS - Synchronize billing plans   CL_GUI_FRONTEND_SERVICES - Frontend Services  
This documentation is copyright by SAP AG.

Length: 4510 Date: 20240523 Time: 155055     sap01-206 ( 53 ms )