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CRM_CIC_016 - Define Customer-Specific Component Variants
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A variant of a component makes it possible to deviate from the standard layout or functions. Customers who develop their own components can use variants to manage different layouts within a component.
In the standard Interaction Center (IC) WinClient, the component container component is delivered in several different variants. When defining the variants, you also specify in which front office screen areas the variant may be used.
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