Ansicht
Dokumentation

CRM_CIC_018 - Define Customer-Specific Logging/Scripting Activities

CL_GUI_FRONTEND_SERVICES - Frontend Services   BAL Application Log Documentation  
This documentation is copyright by SAP AG.

In this activity, you can see the available logging/scripting actions and indicate which ones should be logged as standard.

Logging/Scripting activities identify the steps that agents take in the Interaction Center as they process an interaction. Some examples of logging/scripting activities include agent login, activity saved, and business partner confirmation.

SAP delivers a list of all available logging/scripting activities, which are listed in this IMG activity.

Use the Always Log checkbox to indicate that you always want a certain activity to be logged. This setting overrides any settings in the user's logging profiles, so this activity will always be logged.

Although it is possible to create additional activities, we do not recommend doing so, since it involves changing the code.

RFUMSV00 - Advance Return for Tax on Sales/Purchases   PERFORM Short Reference  
This documentation is copyright by SAP AG.

Length: 950 Date: 20240523 Time: 163032     sap01-206 ( 32 ms )