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CRM_IC_BTCAT - Assign Activity Category to Communication Channel
CPI1466 during Backup General Data in Customer MasterThis documentation is copyright by SAP AG.
In this IMG activity, you assign a communication channel to an activity category. When creating an interaction record in the Interaction Center WebClient, the activity category is automatically filled based on the assignment of an activity category to a communication channel.
You have defined activity categories.
Fill RESBD Structure from EBP Component Structure CL_GUI_FRONTEND_SERVICES - Frontend Services
This documentation is copyright by SAP AG.
Length: 466 Date: 20240523 Time: 151759 sap01-206 ( 19 ms )
