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CRM_MKTTGGRP_MKTPERM - BAdI: Map Channel for Marketing Permissions Check for Campaign Execution

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This BAdI allows you to change the default mapping of communication methods to communication channels for which the marketing permission check during campaign execution is done. It also allows you to set, for those communication methods for which no default mapping is done, a customer-specific communication channel to be checked during campaign execution with regard to marketing permissions on business partner level.

Note: When implementing the BAdI, the communication channels are assigned to the Marketing Permissions channels that are significant for possible downstream processes.

Example: Downstream call list processing in the Interaction Center only permits a check for marketing permissions for the channel Telephone.

Marketing permissions have been maintained for the business partners and/or contact persons.

The default mapping is as follows:

Communication Method	<707>	Communication Channel
02 Telephone		TEL (Telephone)
03 Internet Mail (SMTP)		INT (E-Mail)
05 Fax		FAX (Fax)
06 SMS/Pager Services		PAG (SMS)
07 Generate Contact (Visit)		No default mapping
08 Open Channel		No default mapping
09 Generate Lead		No default mapping
10 File Export		No default mapping
11 Generate Sales Order		No default mapping

 

 

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Length: 2650 Date: 20240523 Time: 181109     sap01-206 ( 31 ms )