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CRM_SRV_MOB_SP - BAdI: Service Order

CRM_SRV_MOB_SP - BAdI: Service Order

rdisp/max_wprun_time - Maximum work process run time   ROGBILLS - Synchronize billing plans  
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This Business Add-In (BAdI) is used in the CRM-MSP component.

You can use this BAdI to enhance the existing standard functionalities of CRM Service Order which are available as part of the sales functionality for Gateway to SAP NetWeaver Mobile.

This BAdI contains the interface IF_EX_CRM_SRV_MOB_SMARTPHONE which has the following methods corresponding to each BAPI wrapper:

  • CRM_BADI_SRV_MOBILE_GETLIST

This method will return additional Service Order GUIDS (globally unique identifiers) in addition to the standard Service Order GUIDS that are returned as part of the Get List functionality, or it will filter out Service Order GUIDS from the standardly-returned ones.

For example, in a standard scenario, the Get List functionality will return a list of Service Order GUIDS based on the Customizing activity Define Upload / Download parameters for Transactional data. This method can be used to filter the list of these GUIDS.

  • CRM_BADI_SRV_MOBILE_GETDETAIL

This method will fill additional custom fields through the customer enhancement structures, which is in addition to the standard fields that are populated as part of the Get Detail functionality.

For example, the fields PROCESS_TYPE and DESCRIPTION are standard fields already present in the structure. This method will fill in additional Service Order attributes in the Service Order header section like Service Order Rating (ZRATING).

For more information about the standard settings (filters, single or multiple uses), see the Enh. Spot Element Definitions tab in the BAdI Builder (transaction SE18).

For information about the implementation of BAdIs in the context of the Enhancement Concept, see SAP Library for SAP NetWeaver under BAdIs - Embedding in the Enhancement Framework.






CL_GUI_FRONTEND_SERVICES - Frontend Services   BAL_S_LOG - Application Log: Log header data  
This documentation is copyright by SAP AG.

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