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CRM_WEC_GC_REDEEM - Settings for Gift Card Redemption

SUBST_MERGE_LIST - merge external lists to one complete list with #if... logic for R3up   rdisp/max_wprun_time - Maximum work process run time  
This documentation is copyright by SAP AG.

You use the activities listed in this document as a basis for settings that you make in the CRM backend system to enable redemption of gift cards.

Web Channel Experience Management uses transaction types WCBBand WCBC.

• In Customizing for Customer Relationship Management, under Transactions -> Basic Settings -> Select Transaction Types, select transaction type WCBB.

Under Assignment of Business Object Categories, select Sales.

Under Customizing header, select the Gift Card Process checkbox.

• In Customizing for Customer Relationship Management, under Transactions -> Basic Settings -> Select Transaction Types, select transaction type WCBB.

Under Action Profile, select ORDER_MESSAGES_WEC.

• In Customizing for Customer Relationship Management, under Transactions -> Basic Settings -> Define Item Category Determination, maintain item category determination for transaction types WCBBand WCBC.

• In Customizing for Customer Relationship Management, under Transactions -> Basic Functions-> Pricing-> Define Settings for Pricing-> Create Condition Types, maintain condition types 0GCHand PTVO.

• In Customizing for Customer Relationship Management, under Transactions -> Basic Functions-> Pricing-> Pricing in the Business Transaction-> Determine Pricing Procedures, maintain pricing procedures 0CRM01and RVAA01. Ensure that condition type 0GCHexists for pricing procedure 0CRM01, and condition type PTVOfor pricing procedure RVAA01.

• In Customizing for Customer Relationship Management, under Billing-> Integration-> Transfer of Billing Documents to Accounting -> Transfer to Accounts Receivable (FI-AR) and Accounts Payable (FI-AP)-> Enhanced Account Determination -> Check Master Account Data Relevant for Account Assignment -> Account Assignment Groups for Products, create account assignment group GCfor gift cards.

• In Customizing for Customer Relationship Management, under Billing-> Integration-> Transfer of Billing Documents to Accounting -> Transfer to Accounts Receivable (FI-AR) and Accounts Payable (FI-AP)-> Enhanced Account Determination -> Assign Account Determination Type, ensure that account determination type 0ACDis assigned.

• In Customizing for Customer Relationship Management, under Billing-> Integration-> Transfer of Billing Documents to Accounting -> Transfer to Accounts Receivable (FI-AR) and Accounts Payable (FI-AP)-> Enhanced Account Determination-> Assign Symbolic Account Key, maintain account determination for condition types 0GCHand PTVO.

• In Customizing for Customer Relationship Management, under Billing-> Integration-> Transfer of Billing Documents to Accounting -> Transfer to Accounts Receivable (FI-AR) and Accounts Payable (FI-AP)-> Enhanced Account Determination-> Assign Symbolic Account Key, maintain account determination for gift card products, account assignment group GC.

• In Customizing for Customer Relationship Management, under Web Channel -> Basic Settings -> Define Transaction Type Group, assign existing transaction types for new groups.

• In Customizing, under Profitability Analysis -> Flows of Actual Values -> Transfer of Billing Documents -> Assign Value Fields -> Maintenance of Assignments Between CRM Conditions and CO-PA Value Fields, maintain conditions 0GCH,and 0K32for CRM Billing.

• In Customizing for Customer Relationship Management, under SAP Web Channel Experience Management -> E-Marketing-> Gift Cards-> General Setup for Gift Cards, maintain general settings for gift cards.

SUBST_MERGE_LIST - merge external lists to one complete list with #if... logic for R3up   General Data in Customer Master  
This documentation is copyright by SAP AG.

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