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CRM_WFM_BRKRULSET - Define Break Rules
Addresses (Business Address Services) ABAP Short ReferenceThis documentation is copyright by SAP AG.
In this IMG activity, you define break rule sets. If your interaction center uses large numbers of break rules, you can group the most commonly used break rules into sets and assign them to an employee. Use this activity to define those groups and apply them to specific locations. You assign a break rule to employees in the Employee Maintenance iView on the Work Area and Qualifications tab.
BAL_S_LOG - Application Log: Log header data Vendor Master (General Section)
This documentation is copyright by SAP AG.
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