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Dokumentation

CRM_WFM_NONTRANZONE - Define Non-Transition Zones

In this IMG activity, you define non-transition zones. Non-transition zones are periods during the business day when shifts cannot begin or end. (Note that shifts can be scheduled over defined non-transition zones, however they cannot start or end as defined.) Use this activity to define the time ranges for non-transition zones, the days to which non-transition zones apply, and the specific events that are allowed during non-transition zones, shift starts, shift endings, or both.