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CWTY001 - Define Warranty Claim Types

CWTY001 - Define Warranty Claim Types

General Data in Customer Master   RFUMSV00 - Advance Return for Tax on Sales/Purchases  
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In this activity, you define warranty claim types and assign specific control parameters and default values to them.

The control parameters include:

  • Procedures for pricing, message determination and revenue account determination

The default values include:

  • Partner role and partner number
  • Sales organization, distribution channel, division
  • Purchasing organization
  • Plant
  • Version currency

The values you define here are the values that appear in the F4 help for the warranty claim type in transaction WTY (header data).

You must assign a warranty claim type to every warranty claim that is created manually or automatically. You cannot create warranty claims without a warranty claim type.

The control parameters control how warranty claims of a particular claim type are processed

The default values help you with your entries. The system copies them over to all warranty claims of a particular claim type, where you can overwrite them if necessary. You can use the BAdI WTY_CREATE_COPY to edit the way default values are determined, change the values, and so on.

Note: If you subsequently change the settings for a claim type in Customizing, it can result in inconsistent data, because the system does not compare existing claims automatically. For example, if you specify a different action control for a claim type and it no longer contains a specific processing status, all old claims that currently have this processing status are no longer processed.

The following warranty claim types are provided in the standard system:

  • 0001 Warranty claim type that permits all standard provided actions (For testing, for example.)
  • 0002 Precrediting (Process in which the claimant is credited before a reply has been received from the reimburser.)
  • 0005 Postcrediting (Process in which the claimant is not credited until a reply has been received from the reimburser.)






CL_GUI_FRONTEND_SERVICES - Frontend Services   SUBST_MERGE_LIST - merge external lists to one complete list with #if... logic for R3up  
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