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DR_SCASE_01 - Create and Process Case Record Model

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In this IMG activity you create record models for case records. You can also define the type and request of the objects in the case record (also: linked objects) using a case record model.

Case records are maintained using the Modeler for Case Records. For more information on using the modeler, see the SAP Library in the documentation Records Management under Records Management Tools -> Processing Tools for Record Models: Records Modeler -> Create Record Model.

In activity Define Case Types you can later define which case record model should be used.

The following activities must have been executed before you execute this activity:

• Create RMS ID

• Create Element Type

The case record model Record Model for Collection Case (UHC_COLL_MOD) for RMS-ID UHC_COLLECTION is included in the standard system.

Note:
Create your own own case record model rather than using the case record model delivered by SAP directly. SAP reserves the right to make non-compatible changes to the delivered sample case record model.

If you need to enter an RMS ID on initial access, choose the RMS ID that you want to create a case record for.

Under menu option Records and Case Model, you will find the option Modeler for Case Records. You can use the right mouse button to create a model. SAP recommends using the case record model delivered for the collection case for orientation when creating your own model.

Set the status to Released (function button LS>Model -> Change Status) so that the model can be used for the SAP Debt Recovery Management for Public Sector. You can enhance the model later by adding nodes. You cannot delete nodes once they have been released.

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