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DR_SCMGV_CASETYPE - Define Case Types

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In this IMG activity you can define the case types for Debt Recovery Management for Public Sector. The case type is the central characteristic of a collection case that groups the different Customizing settings (attribute/status profile, and so on). A user creating a case must first specify a case type.

You have already created the attribute/status profile, created the necessary record model, created the element type for case records, and defined a number range interval for cases.

SAP delivers case type L_CO as sample customizing.

To define a case type, you must enter different parameters. For information on the individual parameters, see the documentation in the IMG for Case Management in IMG activity Define Case Types. Subsequently, the special features for Debt Recovery Management for Public Sector are listed:

• Process

Use the input help to select the value Debt Recovery Management for Public Sector.

• Earlier Numbers

Do not set this indicator, so that the number assignment only takes place once you have saved.

• Attribute profile

Here you enter the value Attribute Profile Collection Case if you have not created your own attribute profile in IMG activity Create Attribute Profile.

• Function Profile

Here you enter the value Function Profile Collection Case if you have not created your own function profile in IMG activity Create Function Profile.

• Text Profile Notes

Here you enter the value Demo SAP if you did not create your own text profile in IMG activity Create Text Profile.

• Process Route

Do not set this indicator as Debt Recovery Management for Public Sector does not support the use of process routes

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