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EHHSS_INC_RCTYPE - Specify Root Cause Types
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Specify the root cause hierarchies and their subordinate root causes for the incident investigation.
In this Customizing activity, you can specify the root cause hierarchies that you can use when you define investigation steps in the Specify Steps Customizing activity. Root cause hierarchies are used in investigation steps with the EHHSS_ST_CAT_ROOTCAUS or EHHSS_ST_CAT_RC_FCTRL category.
To use root cause steps for offline steps with the INV_ROOTCAUSE_FORM Interactive Form, the hierarchy has a maximum of three levels.
- Check the existing examples and adapt them as required.
- Check the delivered SAP Best Practices Content and adapt it as required.
- If necessary, define additional entries.
- A unique key must be assigned to each entry.
- You must enter a description for each root cause.
- You must enter a unique description for each root cause hierarchy.
- 3. You can restrict the selection of root causes.
- By default, the Restrict selection to last level checkbox is unselected and it allows you to process root causes at any level in the hierarchy. If you select the checkbox, you can process only the last level root causes.
Activating the Defaultcheckbox specifies the selected root cause hierarchy as the default one for the Investigation Root Cause Analysis.
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