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GRACVNOTIFYMSGC - Maintain Custom Notification Messages

GRACVNOTIFYMSGC - Maintain Custom Notification Messages

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In this Customizing activity, you can maintain custom notification messages.

Note:

You use this Customizing activity only if you want to use customized docu objects. If you want to use the default notifications delivered with the application, do not use this activity.

You can customize the following fields and attributes in the docu object:

  • relationship of custom docu. objects with message classes
  • attachments
  • sender
  • subject
  • hide recipients (Choose to not display the recipient list in the e-mail notification)

(Docu. objects are the message bodies of the notification. Message classes are descriptors the application uses to associate docu. objects templates in MSMP workflow.)

The application allows you to send notification e-mails to recipients triggered by specific workflow events. For example, send a notification to the requestor when their request is completed.

Note:

The application also allows you to send different notification messages to different recipients based on the same notification event. For example, for the notification event END_OF_REQUEST, you can send two different notification messages: one worded for the requestor, and one worded for their manager. For more information, see SAP Note: 1614574.

The process to maintain and use custom notifications consists of the following procedures:

  1. Maintain the custom notification messages as follows:
    1. Choose New Entries.
    2. In the Message Class field, press the F4 key to display the list of available values, and then select a message class from the list. The message number is automatically filled in.
      To create multiple message classes, enter new message numbers as needed.
    3. Enter information in these fields: Description, Subject, Docu.Object.
      Other fields are optional.
    4. Save the entry.
  2. In the Customizing activity, Maintain Text for Custom Notification Messages, create and maintain the text for the message body.
  3. In the Customizing activity, Maintain MSMP Workflows, create a new template ID and associate the message class and the message number.

    The notification template is the object in MSMP workflow that consists of the message class and docu object. The variables are parts of the message body that can be replaced with specific information at runtime. For example, REQUESTOR_NAME is replaced with the requestor's actual name.
  4. In the Customizing activity, Maintain MSMP Workflows, maintain the Notification Settingsfor stage level in the Maintain Pathsphase. This sets the events that trigger the relevant notification messages.

If you choose not to customize the message text or notification behavior, the application uses the default delivered message classes and document objects.The default delivered system view is GRFNVNOTIFYMSG and the associated database tables are GRFNNOTIFYMSG and GRFNNOTIFYMSGT.






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