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GRACV_SLA - Maintain Service Level Agreements

GRACV_SLA - Maintain Service Level Agreements

TXBHW - Original Tax Base Amount in Local Currency   Vendor Master (General Section)  
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In this Customizing activity, you can set the time frame for a task for completion. Service levels are defined by the attributes on the submitted request.

You can choose from the following Service Level Agreement (SLA) types:

  • Fixed by number of days
  • Fixed by date
  • Formula

Service level agreements can be internal (between departments in an organization) or between the organization and external users.






PERFORM Short Reference   PERFORM Short Reference  
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