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HR_LSO_M1C5D2A2 - Reasons for Participant Cancellation

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In this step, you set up reasons for participation cancellation. This includes determining what cancellation fees are to be levied for what reasons.

You can specify per cancellation reason a percentage value indicating what percentage of the participation fee is to be levied if a booking is canceled by a participant. You can also specify that no cancellation fee is levied for a given reason.

If required, create other reasons for cancellations.

Note:
You have the option of changing payment data specified for a cancellation reason when you execute the function Cancel/Payment info (with dialog box).

For the cancellation reason participant does not have the necessary prerequisites you specify that cancellation is free of charge. In this case, no cancellation fee is levied.

For the cancellation reason Participant cancels participation booking you specify that a cancellation fee of 10% of the participation fee is to be charged. A participant who cancels a booking for a course costing 1200 Euro is charged a cancellation fee of 120 Euro.

The following cancellation reasons are predefined in the standard system:

• Participant cancels participation booking

• Training provider cancels participation booking

• Participant does not have the necessary prerequisites

• Supervisor rejects participation booking

• Employee cancels participation booking

If no cancellation reason, no percentage value, or no free of charge indicator has been set, the system takes the value stored in the SEMIN CCDEL switch in Day-to-Day Activities → Canceling → Control Data.

Check whether the settlement specifications set in the standard system meet your requirements and where necessary, adjust them to suit your requirements.

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Length: 2242 Date: 20240523 Time: 200257     sap01-206 ( 42 ms )