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PORT_MAN_ISR_001 - Maintain Additional Data for Scenarios for Internal Service Request

PORT_MAN_ISR_001 - Maintain Additional Data for Scenarios for Internal Service Request

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In this IMG activity, you add to your details on scenarios for internal service requests that you want to use for the Business Package Manager Self Service. You can influence the display of the request data in the notification, define workflow templates for scenarios and provide additional characteristics in the status overview. You need to enter the name of the portal component so that your scenario is fully supported in the Manager Self-Service.

In the standard IMG, you have completed all the required activities for defining scenarios. For information on the procedure, see the standard IMG under Cross-Application Components → Internet/Intranet Service → Internal Service Request.

All the scenarios provided by SAP are in the namespace S.

Once you have called up the IMG activity, the system displays a box with all the created scenarios.

Double-click on the scenario for which you want to create additional data. This takes you to the editing screen.

In the group box Display of Request Data in the Notification, choose the following:

  • The short text to appear in the notification.
  • How the request data is to be displayed in the notification.
  • Whether request fields that have no entry in the form are to be displayed in the table of request data in the notifcation/task (extended view).
  • Which style sheet you want for the request data in the notification (selection possible if you have created your own CSS style sheets, otherwise the standard is used).
  • Which HTML template you want to use for the request data in the notification (selection possible if you have created your own HTML templates, otherwise the standard is used).
  • The component to be started for this scenario in the portal.

In the group box Scenario Workflow Template, you can specify the workflow template that is to be started for the events Create Notification and Notification in Process Again.

In the group box Additional Characteristics in the Status Overview choose up to five characteristics that are to be also displayed for the identification of the request in the status overview.

In the group box Additional Characteristics on the Form you can select the date field. This field is only used for date characteristics of the type 'date' (type="date"). If you select this field and also define showHelp="true" in the JSP, a calendar is displayed for date fields of this type where F4 can be used to enter the date.

For more information, see the documentation on the Business Package Manager Self-Service.






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Length: 3250 Date: 20240606 Time: 232435     sap01-206 ( 66 ms )