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REFXVC_TIVORRSREV - Define Cancellation Schema and Cancellation Costs

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To prevent objects from being reserved unnecessarily, you can specify that when a reservation is canceled, the system determines the price and charges the cancellation costs to the reservation requester or to his or her cost center.

• Choose New Entries and specify the key and name of the first cancellation schema.

• Select the cancellation schema. In the navigation area, choose Rule for Calculating Cancellation Costs. Choose New Entries.

You can enter any number of rules for each cancellation schema. Each rule specifies how the system determines the cancellation costs when the time interval between the cancellation and the appointment being cancelled is at least a certain number (x) of units of time away. Always begin with the largest unit of time (smallest sequence number). The largest sequence number must always be for the smallest unit of time.
There is an example below that demonstrates how you could set up rules.

• For each rule of the cancellation schema, enter a different Time Until Reservation and a unit of time. The rule takes effect when the time interval between the time of the cancellation and the start of the appointment is, at a minimum, within the set time period. The first rule should contain the largest time period. The time period should become smaller and smaller from the first to the last rule of the cancellation schema.

• In the Rule field, choose the type of price, that is, one of the following: a price per time (time here being the duration of the original appointment), a fixed amount, or a percentage of the original costs.
  Depending on your choice, you also have to make the following additional entries:

• Percentage of Original Costs:
  Here you also have to enter the percentage in the Percentagefield.

• Price per Time:
  In the Cancellation Amount field, enter the basic price. In the Time Unitfield, specify the time unit that the price applies to.

• Fixed Amount:
  In the Cancellation Amount field, enter the price for cancellation. If you do not want to charge for cancellation, then do not make any entry in this field.

• If you entered an amount in the Cancellation Amount field, then enter the currency for this amount in the Currency field.

• You can also enter a minimum and/or a maximum amount that is to be charged regardless of the rule. You enter these amounts in the Minimum Amountor Maximum Amountfields. You do not have to make any entries in these fields if you use the Fixed Amountrule.

You want to specify that an internal cancellation made up to seven days before the appointment date does not incur any costs. Cancellations up to three days before the appointment are charged 5 euros. Cancellations with notice of less than three days are charged 10% of the costs of the reservation, with a minimum charge of 5 and a maximum of 100.

Create a cancellation schema with the following three rules:

• Rule 1: Time period: 7 days; rule: Fixed Amount; Cancellation Amount: 0
  

• Rule 2: Time period: 3 days; rule: Fixed Amount; Cancellation Amount: 5 EUR
  

• Rule 3: Time period 0 hours; Rule: Percentage; Percentage 10; Minimum 5 EUR, Maximum 100 EUR
  

You also want to charge for external cancellations if there are less than seven days between the cancellation date and the start of the appointment. In that case, create a second cancellation schema. In the first rule, enter the fixed amount you want to charge for the cancellation.

PERFORM Short Reference   Fill RESBD Structure from EBP Component Structure  
This documentation is copyright by SAP AG.

Length: 4800 Date: 20240523 Time: 201350     sap01-206 ( 70 ms )