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SIMG_GTFMCCOMMHIER - Determine Communication Strategy

In this section, you define the sequence in which the system should search for communication methods in the case of transmission medium 5 ("send externally") for the specified address. You can define the address and communication methods in Business Address Services, therefore specifying a communication strategy.

You want to send some publicity info to all your customers, using E-mail wherever possible. Customers who do not have E-mail accounts should receive the information by fax.

You have entered E-mail addresses for all customers with Internet connections for communication method INT in Business Address Services. In addition, fax numbers exist for all customers (communication method FAX).

You define your new communication strategy ANZ with communication method INT in position 1 and communication method FAX in position 2. Save communication method ANZ in the condition record for transmission medium 5.