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SOLMAN_ESD_IM_NOTIFY - Change Notification E-mail Template and Overdue Days

SOLMAN_ESD_IM_NOTIFY - Change Notification E-mail Template and Overdue Days

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In this configuration activity, you create a new template for an issue, top issue, or task, to send notifications. You can change the days to send overdue issues, top issues, or tasks.

Default Settings

  • Default template to notify the processor and a selected person:

    Dear ,
    Please take the necessary action for the following :

    To access your work center, use the following link:

    Thank you for your support.

  • Default template notify people on the overdue day (default: third day):

    Dear ,
    The following are overdue. Please take the necessary action:

    To access your work center, use the following link:

    Thank you for your support.

To change the content of the template, proceed as follows:

  1. Run transaction SE61.
  2. Choose the document class General Text (TX).
  3. Choose a language.
  4. To change the notification template, enter the name ISM_NOTIFICATION_TEMPLATE.
    To change the template for notification for overdue activities, enter the name ISM_NOTIFY_TEMPLATE.
  5. Document source: Local.
  6. Choose Change and adjust the document.
  7. Save.

Note that you can only use the following placeholders, which cannot be changed:

  • : name of the recipient
  • : transaction type description
  • : table of messages list
  • : link to work center
  • : name of sender

To change the overdue days, proceed as follows:

  1. In transaction SM30, enter the table name AGS_ESD_CONFIG.
  2. Create a new table entry.
  3. Select the area Issue Management.
  4. Enter the parameter ZISM_EMAIL_NOTIFY.
  5. Enter the number of days.
  6. Save.






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