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Dokumentation
SOLMAN_SUP_EX_WEBSER - Release Web Service
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Use
This IMG activity releases a Web service which is required to connect to the internal service desk.
You can integrate an external service desk to the Solution Manager service desk, in order to make different tools available to the different levels of your support organization. You can, for example, use an external vendor's service desk for general IT problem messages, and the Solution Manager service desk to manage the solutions to issues with SAP applications.
Requirements
Standard settings
Activities
- Select service ICT_SERVICE_DESK_API and variant ICT_SERVICE_DESK_API.
- The transaction may be out of date. Ignore any such messages.
- Choose Create or Web Service → Create
- Save your entries.
If you connect two SAP Solution Manager service desks, you must release the Web services in both systems.
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This documentation is copyright by SAP AG.
Length: 1122 Date: 20240523 Time: 183320 sap01-206 ( 24 ms )
