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SOLMAN_SUP_SAF_SDB_4 - Activate Delta Compilation

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You compile the index for messages (CRM_OBJECT) or solutions for the solution database (SDB), which you created after the initial compilation.

The knowlege database:

SDB (for the solution database)

CRM_OBJECT (for messages)

Activate action for delta compilation (only for CRM_OBJECT messages)

1. Choose the action profile: AI_SDK_STANDARD.
2. Go to change mode and choose the action definition AI_SDK_STANDARD_SET_KB_DELTA.
3. Deselect column Inactive.
4. Choose Save, to activate the delta compilation completely.

Recommendation: Only perform this action when all important information from actions before the delta compilation are in your messages, by setting the Sort attribute.

Schedule delta compilation background job

1. Specify your search machine STANDARD, and choose Check.
2. Choose: Goto → Indexes.
3. Enter your user data.
4. Select the knowledge database entry:

• CRM_OBJECT (for messages)

• SDB (for the solution database)

1. Choose NO to schedule the background job.
2. Schedule the delta compilation (e.g. every 30 minutes).
3. Save your settings.
4. Choose Delta Compilation in the dropdown menu at the bottom of the screen.
5. Choose GO, to schedule the background job.

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