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SOLMAN_VAR_WC - Set Up Incident Management (Service Provider) Work Center

SOLMAN_VAR_WC - Set Up Incident Management (Service Provider) Work Center

CL_GUI_FRONTEND_SERVICES - Frontend Services   CPI1466 during Backup  
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You need navigation roles for the work center, to be able to use it for SAP service delivery. The work center navigation role determines the menu, and thus the navigation for the work center.

Only one work center navigation role is relevant per work center. The user needs the authorization role SAP_SMWORK_BASIC, which contains all authorization objects required for the work center.

You can:

  • Create Work Center Composite Rroles to be able to assign several work centers to your users

You have loaded the work center navigation roles in your work client.

The naming convention of the delivered work center navigation roles is: SAP_SMWORK_ .

A)Assign work center navigation role

  1. Choose the work center navigation role, e.g. SAP_SMWORK_INCIDENT_MAN.
  2. Copy the role, e.g. to ZSAP_SMWORK_ INCIDENT_MAN.
  3. Choose Change.
  4. Go to the Users tab.
  5. Enter the users to which you assign the work center .
  6. Compare users with Compare Users.

B) Assign SAP_SMWORK_BASIC

  1. Choose the role SAP_SMWORK_BASIC.
  2. Copy the role.
  3. Go to the Authorizations tab.
  4. Implement the authorizations by double-click on the yellow traffic light.
  5. Generate the profile.
  6. Go to the Users tab.
  7. Enter the users to which you have asigned work center roles .
  8. Compare users with Compare Users.

C) Assign Default Authorization Roles

Assign authorizations to users according to your company's authorization concept . You can use and adjust the Default Template Roles delivered by SAP.

See:

  • For deltas in default authorization roles: SAP note 834534
  • For an overview and mapping of all default authorization roles in the work center Service Marketplace: SAP Solution Manager Security Guide.

You can call the work center as follows:

  • in Web Browser: with the following URL (HTTP or HTTPS according to your security settings): http(s):// : /sap/bc/webdynpro/sap/ags_work_incident_man?sap-client=





General Data in Customer Master   Addresses (Business Address Services)  
This documentation is copyright by SAP AG.

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