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SPPFDETCRM - Configure Action Conditions for Appointments

CL_GUI_FRONTEND_SERVICES - Frontend Services   General Data in Customer Master  
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In this IMG activity you process the action templates you have created in the Define Action Profiles for Appointments Customizing activity.

• You define the planning condition and the start condition for each action by using transportable conditions.

• You enter whether the action is planned automatically when the planning condition appears.

You have created an action profile with action templates.

You have selected a determination by using transportable conditions in the Determination Technique field.

Proceed as follows:

1. On the left screen area, double-click the action profile you wish to process.

The action templates assigned to the profile open in the right upper screen area. Choose Create to select already defined action templates from the action profile and add them to the list. You can add an action template several times. You can process these templates further in this activity.

1. Double-click the required template and choose Change Action Template.

The tab pages for setting up processing and defining the schedule condition and start condition appear in the lower screen area.

• On the Overviewtab page, the settings which were made for the action in the action profile are automatically proposed if the Default settings from action definition field is selected. If you deselect the field, you can change the default values.

If you want the system to automatically plan the action for a fulfilled planning condition, select the Schedule Automatically field.

This tab page also displays whether schedule conditions or start conditions are assigned.

• You can display details for the assigned processing on the Action Details tab page. You can change the processing parameters for the processing parameter method call.

• You can create conditions for each action definition on the Schedule Condition and Start Condition tab pages.

Enter a description for the condition. Double-click to open the condition editor. You can use the condition editor to create your own conditions. For more information, see SAP Library documentation for the respective SAP NetWeaver release under SAP Business Workflow -> SAP Business Workflow: Reference Documentation -> Business Workflow Explorer -> Workflow Builder -> Operation of the Workflow Builder -> Condition Editor.

Planning condition:

• Patient in specified OU and BU

• Communication channel for patient

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This documentation is copyright by SAP AG.

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