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SRP_QM_1A - Maintain Scales

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In this IMG activity, you define and change the proficiency scales that are used to define the qualification groups and qualifications in the qualifications catalog.

NOTE: If business partner (SAP CRM)/employee (SAP R/3 HR) integration is active, the scales must be maintained in the SAP R/3 HR component and transferred into the CRM system.

Each scale is defined using a unique numerical indicator and a scale name. In addition, proficiencies defining the possible rating grades must be specified for each scale.

Quantity Scales are not relevant in SAP CRM and cannot be used in the qualifications catalog. Therefore you should only define Quality Scales. You must define and name each individual proficiency for a Quality Scale. A maximum of 9999 rating grades are available, and you can add any proficiency text you require to each one.

Scales that are already used in resource planning in CRM should not be changed, since this could cause data inconsistencies. If you would like to edit an existing scale, create a new scale instead.

Note: The proficiency 0 for the rating of qualifications and requirements is not supported in SAP CRM. Do not allocate the ID '0' to any of the proficiencies.

Proficiencies can be established for each element of a quality scale by entering a free text description. These proficiency descriptions are passed on as defaults for each element in the qualifications catalog and appraisals catalog that is linked to the scale. The individual descriptions for each element can be overwritten.

It is recommended that you do not define more than 20 proficiencies per scale since the more proficiencies a scale has, the less meaningful it becomes.

Create at least one proficiency for each quality scale. The proficiency is defined using a unique numerical indicator and a descriptive text. To ensure that the percentage of suitability can be calculated correctly, you must define the proficiencies for all scales in ascending order. This means that the proficiencies must be created with the highest value in the ID field corresponding to the highest/best qualification proficiency (see examples).

1. Choose Edit→New Entries on the Change View "Scale": Overview screen. The New Entries: Overview of Added Entries screen appears.

2. Enter a numeric indicator in the IDfield. This value must not be zero (0).

3. Enter a descriptive name in the Scalefield

4. Choose ENTER.

5. Select the entry.

6. Choose Characteristic Valuesfrom the tree structure. The Determine Scale Type screen appears.

Creating a Quality Scale

1. Choose Quality Scale. The Change View "Proficiencies of a Quality Scale": Overviewscreen appears.

2. Choose Edit→New Entries. The New Entries: Overview of Added Entriesscreen appears.

3. Enter the required data.

Note: When creating and changing quality scales, ensure that the proficiencies start with 1 and are then numbered consecutively.

4. Choose ENTER.

5. Save the scale.

Creating Proficiency Descriptions for Quality Scales

1. Choose the required scale.

2. Choose Characteristic Valuesin the tree structure. The Change View "Proficiencies": Overviewscreen appears.

3. Select the required proficiency.

4. Choose Proficiency Descriptions in the tree structure. The Change View "Proficiency Descriptions": Overview screen appears.

5. Choose Edit→New Entries. The New Entries: Overview of Added Entries screen appears.

6. Insert the proficiency description in the Linecolumn. If necessary, use several lines.

7. Number the lines in the Seq.No. column, ascending from 1 through to n.

8. Choose ENTER.

9. Save the entry.

Translating a Scale/Scale Proficiencies/Proficiency Descriptions

1. Navigate to the required object.

2. Choose Goto → Translation. The Choose Languages dialog box appears.

3. Select the required languages and choose Continue. The Maintain Texts in Other Languages dialog box appears.

4. Enter the relevant translations in the Name of Object column.

5. Choose Continue.

6. Save the translation.

Scale Proficiency (Description of Proficiency)

Language Scale

1 (Learned at school)

2 (Basic working knowledge)

3 (Fluent)

4 (Sufficient for business purposes)

5 (Native speaker)

3-Point Scale

1 (1 point)

2 (2 points)

3 (3 points)

Yes/No Scale (for Qualifications)

1 (Yes)

Note: This type of scale only requires one proficiency, since you only need to show that the qualification exists. If the negative is the case, that is, a person does not possess a qualification, the qualification is not entered.

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