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TJYCIC_MPS_CMP_CMPL2 - Define Complaint Types for Returns

TJYCIC_MPS_CMP_CMPL2 - Define Complaint Types for Returns

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In this IMG activity, you define the complaint type for entering returns complaints. The complaint type controls the sales document type that is used to generate the resulting order.

To create the complaint types required, please proceed as follows:

  • Enter an alphanumeric key of up to four characters for each complaint type.
  • Enter an explanatory short and long text.
  • Assign the resulting order type to each complaint type for a return operation.






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