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UDM_ORG_DETERMINE - Define Organizational Structure

UDM_ORG_DETERMINE - Define Organizational Structure

TXBHW - Original Tax Base Amount in Local Currency   BAL_S_LOG - Application Log: Log header data  
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SAP Collections Management provides every collection specialist with a prioritized worklist that contains customers to be contacted. The worklist provides the collection specialist with the information that he needs to prepare and carry out the customer contact. He can also log the contact in the system and create dispute cases, promises to pay, or resubmissions.

To determine how the collection specialist responsible and the priority in the worklist are to be determined per business partner, you assign a collection profile to the business partner:

  • This profile defines the company codes from which the receivables of the business partner are to be grouped. You group the company codes in collection segments that you then assign to a profile.
  • The profile determines the collection specialist groups that are to contact the business partner. You split the collection specialists into collection groups and define the segments in which the groups are to be active. You then assign a group, and where applicable a collection specialist from this group, to each business partner for each segment of the profile assigned to him.
  • The profile decides the strategy for prioritizing the business partners in the worklist. To do this, assign a collection strategy to each group of collection specialists. The business partner is prioritized for each segment of his profile in accordance with the strategy assigned to the group responsible.

Before you make the settings in the system, think about the responsibilities of the collection specialists for company codes and business partners.






SUBST_MERGE_LIST - merge external lists to one complete list with #if... logic for R3up   PERFORM Short Reference  
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