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VLWM_CFS_DCCRMOD - Define Creation Mode for Dispute Cases

CL_GUI_FRONTEND_SERVICES - Frontend Services   Addresses (Business Address Services)  
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Creation mode is used by the SAP Customer Financial Fact Sheet mobile app for the creation of dispute cases, and defines whether a dispute case is created using the process integration with Accounts Receivable, or by adding customer-disputed objects.

Creating a dispute case by adding customer-disputed objects must meet the following prerequisites:

• The Accounts Receivable and the SAP Dispute Management applications are running on at least SAP Enhancement Package 2 for SAP ERP 6.0.

• You are using the Customer-Disputed Objects in Dispute Cases function and you have activated it in Customizing of Financial Supply Chain Management under -> Dispute Management -> Process Integration with Accounts Receivable Accounting -> Customer-Disputed Objects in Dispute Cases -> Process Settings for Customer-Disputed Objects in Dispute Cases.

The default mode is to add invoices as customer-disputed objects. If this is not possible for technical reasons, either because the current release does not support the creation of customer-disputed objects or the creation of customer-disputed objects is not configured for the particular company code, the system automatically creates a dispute case using the process integration with Accounts Receivable.

CL_GUI_FRONTEND_SERVICES - Frontend Services   ROGBILLS - Synchronize billing plans  
This documentation is copyright by SAP AG.

Length: 1557 Date: 20240523 Time: 173537     sap01-206 ( 39 ms )