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V_J_3RFREG_HNDL - Set Up Automatic Handling of Clarification Requests

V_J_3RFREG_HNDL - Set Up Automatic Handling of Clarification Requests

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You can use this Customizing activity to automatically change status of clarification requests upon:

  • Sending a corrective invoice or invoice revision - for outgoing invoices
  • Receiving a corrective invoice or invoice revision from vendor - for incoming invoices

To set up automatic clarification request status change, do the following:

  1. Enter a company code. If you leave the field empty the customizing entry will be valid for all company codes that are not included into the customizing
  2. Choose whether only the “parent” document entry or all preceding entries with sent clarification requests should be handled
  3. Choose whether only the “parent” document entry or all preceding entries with received clarification requests should be handled

If a parent document entry has an unprocessed request for clarification, its status is set to Handled when the follow-up document is sent. Parent entry of a corrective invoice is a revision of the original invoice (if exists) with the biggest (for outgoing invoices) or a specified (for incoming invoices) revision number or the original invoice; parent entry of a revision is a previous revision (if exists) or the revised document.

If any of the preceding entries in the chain has an unprocessed request for clarification, its status is set to Handled when the follow-up document is sent. All preceding entries in the chain mean all revisions, corrections and revisions of corrections that are found for the original invoice and the original invoice itself.

If a parent or preceding document entry does not have a request for clarification, or if that request is already set as Handled, its status will not be changed.

To turn off automatic clarification request status change, choose the Do not set option.

Depending on your settings, the status of clarification requests for either the “parent” document or all preceding documents will be automatically changed when:

  • A corrective invoice, invoice revision or corrective invoice revision is sent (for outgoing invoices)
  • A corrective invoice, invoice revision or corrective invoice revision from vendor is received (for incoming invoices)






ROGBILLS - Synchronize billing plans   General Data in Customer Master  
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