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WFD_CTI_CONFIG - Define CTI Queue and Indicator Mapping
ROGBILLS - Synchronize billing plans TXBHW - Original Tax Base Amount in Local CurrencyThis documentation is copyright by SAP AG.
In this IMG activity, you map CTI Queue names to volume and Average Handling Time (AHT) indicators.
You have defined the CTI queues for your location.
- Choose New Entries, or select an existing mapping to maintain its values.
- Enter the Queue Name as defined for the CTI.
- Choose the type of communication associated with this queue from the CTI Com. Type dropdown list.
- Choose the direction of the communication from the CTI Direction dropdown list.
- Select an Organization ID corresponding to the location.
- Select the volume indicator you wish to map.
- Select the AHT indicator to be mapped to the volume indicator.
- Select the ABND indicator to be mapped to the volume indicator.
- Save your entries.
RFUMSV00 - Advance Return for Tax on Sales/Purchases ABAP Short Reference
This documentation is copyright by SAP AG.
Length: 921 Date: 20240523 Time: 215737 sap01-206 ( 16 ms )
