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_ISUCSMA_000003 - Define Business Processes

_ISUCSMA_000003 - Define Business Processes

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In this IMG activity, you define all business processes of a loyalty program. The system uses these business processe to determine how many points can be awarded, and how these points are awarded. The business processes also defines the rules by whch the system determines the expiration date of the points.

Loyalty points can be awarded in two ways:

  • As a fixed value (as defined in the Loyalty points field)
  • As a value determined using the base value

When the system determines the number of loyalty points, the following must be determined:

  • The LP BV field (Determine loyalty points using base value) must be selected.
  • The base value in the LP BV (base value for point determination) must be defined, since this determines the current loyalty points.
  • The mass unit in the Unit (mass unit) field for the base value mustbe defined.

If 10 loyalty points are to be awarded for 50 kwh consumption, then establish the settings as follows:

  • Field Loyalty points: 10
  • Field LP BV: selected
  • Field BV: 50
  • Field Unit: KWH






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