Senior Service Management Specialist (all genders)

If you are …

… Senior Service Management Specialist, we look forward to talking to you.


  • Technologically challenging tasks and projects
  • Trusting and open cooperation
  • Career model with concrete opportunities for advancement and structured development paths
  • Possibility to work up to 100% mobile
  • Little travel activity
  • Sustainable and CO2-neutral mobility concept including Deutschlandticket


  • Responsibility for service delivery in the area of SAP operations towards our customers. This includes application support as well as managed services and all cloud services.
  • Continuous optimization of the existing internal service processes
  • Proactive monitoring of the agreed service level agreements
  • Quality management of the service performance, including preparation of service reports and conducting regular customer meetings
  • Conception and realization of customer-specific service processes within the framework of service transitions


  • Several years of professional experience in the above-mentioned field
  • Degree in business informatics or a comparable qualification
  • Strong communication skills
  • German and English skills at C-level according to CEFR
  • Curiosity, willingness to learn and motivation for further development

For a first non-binding meeting, contact us at moc.tulosnoc@reerac or write to us via LinkedIn or XING.

Your contacts

Melena Hildebrand
Human Resources Specialist
Kathrin Ohlinger
Head of Human Resources
Isabel Ostwald
Human Resources Specialist